BlueGrep
Privacy Policy
Effective Date: 3rd May 2025
BlueGrep (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services including website development, shared hosting, and ongoing support.
1. Information We Collect
We collect the following information from clients for the purpose of service delivery and support:
a) Personal Information
- Full name
- Email address
- Phone number
- Billing address
b) Business Information
- Company name
- Domain name and hosting account details
- Website content and assets (text, images, videos, logos, etc.)
- Login credentials to third-party services (only when necessary and with consent)
c) Technical Information
- IP address, browser type, operating system
- Hosting usage statistics (e.g., bandwidth, storage)
- Website activity logs for performance or security monitoring
2. How We Use Your Information
We use your information only for legitimate purposes, such as:
- Delivering website development and hosting services
- Contacting you for project updates, content requests, or billing reminders
- Providing technical support and responding to inquiries
- Processing payments and issuing invoices
- Enhancing website security and monitoring for abuse
- Sending service-related communications (e.g., renewal alerts, policy changes)
We do not sell, rent, or trade your information to any third parties.
3. Third-Party Services
We may use third-party platforms and tools for:
• Domain registration and SSL provisioning
• Payment gateways (e.g., Razorpay, UPI, bank transfer)
• Hosting and server management
• Email delivery services
These third parties are bound by their own privacy policies and we ensure they handle your data securely and lawfully.
4. Data Access and Sharing
We access and use sensitive client data (e.g., login credentials, server access) only when required for service delivery. All access is restricted to authorized personnel. Data may be shared:
• With team members or freelancers working under NDA (Non-Disclosure Agreement)
• When legally required by law enforcement or regulatory authorities
5. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
• Passwords are stored securely and never shared publicly
• Client data is accessed only on a need-to-know basis
• Hosting services are regularly monitored for security vulnerabilities
Despite our efforts, no online system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data as long as your project is active and for a reasonable period thereafter for recordkeeping or support purposes. You may request deletion of your data at any time, subject to legal or contractual obligations.
7. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to service conditions)
• Withdraw consent for non-essential communications
To exercise these rights, contact us at info@bluegrep.com.
8. Cookies and Tracking
Our website may use cookies or basic analytics to track visitor behavior and improve user experience. No personal or sensitive data is collected via cookies unless explicitly provided.
9. Children’s Privacy
Our services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal data from children under 13.
10. Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with a new effective date. Clients will be notified of major updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, contact:
BlueGrep
Email: info@bluegrep.com
Phone: +91 9152354051